About Ground Services
Vision
To be the preferred ground handling operation in the region
Mission
KQ Ground Handling will:
- Continue to meet the challenges of the future with world class standards of quality in service delivery and the flexibility to effectively respond to an ever changing environment.
- Address opportunities within the region as they arise recognizing the strategic thrust and growth of KQ and it’s partners.
- Continue to build for the future on the foundations of an unequalled services portfolio delivered, monitored and reported to standards demanded by the airlines and their customers.
- Provide a complete suite of handling services tailored to specific customer airline requirements.
- Match and monitor service delivery standards as defined in Service Level Agreements with customer airlines.
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